Privacy Policy

Last Updated: September 16, 2026

At StageAgent, we believe your privacy is important. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

This Privacy Policy applies to the StageAgent website located at stageagent.com, our mobile-friendly web applications, and related services (collectively, the "Services").

This Privacy Policy applies to StageAgent.com. StageAgent for Schools (StageAgent.org) is governed by a separate Privacy Policy.

By using our Services, creating an account, or purchasing a membership, you agree to the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you use StageAgent.

Information You Provide

You may provide us with information when you:

  • Create an account
  • Purchase a membership
  • Complete your profile
  • Post or apply for opportunities
  • Contact customer support
  • Subscribe to newsletters or product updates
  • Participate in surveys or promotions
  • Communicate with other users through StageAgent

Depending on how you use our Services, this information may include:

  • Name
  • Email address
  • Password (stored securely in encrypted form)
  • Profile photo
  • Biography
  • Resume or performance experience
  • Location
  • Social media or website links
  • Payment and billing information (processed securely by Stripe)
  • Communications you send to us
  • Other information you choose to include in your account or profile

You may choose not to provide certain information, but some features of the Services may not function properly without it.

Talent Profiles and Public Information

Some features of StageAgent are designed to help theatre professionals connect with one another.

If you create a public Talent Profile or Company Profile, information you choose to publish may be visible to other users and to search engines.

Examples include:

  • Name
  • Biography
  • Profile photo
  • Headshots
  • Resume
  • Credits
  • Skills
  • Social media links
  • Website
  • Company information
  • Publicly posted opportunities

Please only publish information that you are comfortable making publicly available.

Information Collected Automatically

When you use the Services, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language settings
  • Pages viewed
  • Referring website
  • Time spent on pages
  • Links clicked
  • Approximate geographic region
  • Date and time of visits
  • Error logs and diagnostic information

We use this information to:

  • Operate and secure the Services
  • Improve performance
  • Understand how visitors use StageAgent
  • Detect fraud and abuse
  • Measure the effectiveness of our marketing

Payment Information

Payments are securely processed by Stripe.

StageAgent does not store your full credit card number on our servers.

Stripe may collect payment information necessary to process your purchase in accordance with its own Privacy Policy.

Information from Third Parties

We may receive information from third parties, including:

  • Payment processors
  • Authentication providers (such as Google Sign-In)
  • Advertising and analytics partners
  • Customer support platforms
  • Marketing platforms

We use this information only as necessary to provide, improve, and market our Services.

Cookies and Similar Technologies

StageAgent uses cookies and similar technologies, including web beacons, pixels, embedded scripts, and local storage, to operate the Services, understand how visitors use the Services, improve performance, and measure the effectiveness of our marketing.

A cookie is a small text file stored on your device when you visit a website. Some cookies are placed directly by StageAgent, while others are placed by trusted service providers that help us operate the Services.

We group these technologies into the following categories.

Required Cookies

Required cookies are necessary for the Services to function properly.

These cookies help us:

  • Sign you into your account
  • Remember your session as you browse the site
  • Protect the security of your account
  • Prevent fraud and abuse
  • Process purchases and subscriptions
  • Remember your cookie preferences
  • Maintain the reliable operation of the Services

Required cookies may be provided by StageAgent and by trusted service providers such as Microsoft Azure, Cloudflare, Stripe, and Customer.io.

Because these cookies are necessary to provide the Services, they cannot be disabled through our cookie preference center. You can configure your browser to block cookies, but doing so may prevent parts of the Services from functioning properly.

Statistics Cookies

Statistics cookies help us understand how visitors use StageAgent so we can improve the Services.

For example, these cookies help us understand:

  • Which pages are viewed most frequently
  • Which features are used most often
  • How visitors navigate through the site
  • Whether errors occur
  • Overall traffic trends and usage patterns

We currently use Google Analytics for website analytics.

The information collected through these cookies is generally aggregated and does not directly identify you.

Marketing Cookies

Marketing cookies help us measure the effectiveness of our advertising and show relevant StageAgent advertisements to people who have previously visited our website.

For example, we may use marketing cookies to:

  • Measure advertising performance
  • Understand which advertising campaigns lead to memberships or purchases
  • Limit how often the same advertisement is shown
  • Show StageAgent advertisements on third-party websites and services

We currently advertise through platforms including:

  • Google Ads
  • Meta (Facebook and Instagram)
  • OpenAI advertising products

We may also display advertisements on StageAgent through Google Ad Manager, including advertisements sold directly by StageAgent.

These technologies may collect information about your visit to StageAgent and your interactions with our Services.

Under certain U.S. state privacy laws, some advertising technologies may constitute the "sharing" or, in some circumstances, the "sale" of personal information for cross-context behavioral advertising. Where applicable, you may opt out of these technologies at any time.

Your Cookie Choices

You can review or change your cookie preferences at any time by selecting "Your Privacy Choices" available in the footer of our website.

Depending on your location:

  • Visitors in the European Economic Area (EEA), United Kingdom, and Switzerland are asked for permission before statistics or marketing cookies are used, except where otherwise permitted by law.
  • Visitors in other regions may receive statistics and marketing cookies by default, subject to applicable law, and may change their preferences at any time.

Changing your preferences does not affect cookies that are strictly necessary for the operation of the Services.

Global Privacy Control

StageAgent recognizes the Global Privacy Control (GPC) browser signal.

If your browser sends a valid GPC signal, we will honor that request where required by applicable law by disabling marketing cookies and treating the signal as an opt-out of applicable targeted advertising technologies.

You can learn more about Global Privacy Control at https://globalprivacycontrol.org.

Google Consent Mode

StageAgent uses Google Consent Mode to adjust how Google Analytics and Google advertising technologies operate based on your cookie preferences and applicable law.

When you decline statistics or marketing cookies, Google Consent Mode helps ensure that Google's services respect your privacy choices while allowing us to receive limited aggregated reporting where permitted.

Browser Controls

Most web browsers allow you to manage, block, or delete cookies through your browser settings.

Please note that disabling required cookies may prevent portions of the Services from functioning properly.

Third-Party Privacy Policies

Some cookies are placed by third-party service providers that assist us in operating the Services.

These providers maintain their own privacy policies governing how they collect and process information. We encourage you to review their privacy policies if you would like additional information about their practices.

How We Use Your Information

We use the information we collect to operate, maintain, improve, and protect StageAgent and to provide the features and services you request.

Specifically, we may use your information to:

Provide the Services

We use your information to:

  • Create and manage your account
  • Authenticate your identity when you sign in
  • Process memberships and subscriptions
  • Deliver the content and features you request
  • Save your preferences and account settings
  • Enable community features such as Talent Profiles and Company Profiles

Improve StageAgent

We continually improve our Services based on how visitors and members use them.

We may use information to:

  • Understand which features are most valuable
  • Improve navigation and user experience
  • Develop new products and features
  • Identify technical issues
  • Monitor performance and reliability
  • Analyze overall usage trends

Whenever practical, we use aggregated or de-identified information for these purposes.

Communicate With You

We may use your information to send communications related to your account or your use of StageAgent.

Examples include:

  • Account verification
  • Password resets
  • Billing notifications
  • Membership renewals
  • Customer support responses
  • Product updates
  • New feature announcements
  • Service-related notices
  • Newsletters or educational content you choose to receive

You may unsubscribe from promotional emails at any time by using the "Unsubscribe" link included in those emails. We may continue to send important account or transactional communications that are necessary to provide the Services.

Personalize Your Experience

We may use information about your activity on StageAgent to personalize your experience.

For example, we may recommend:

  • Show Guides
  • Audition material
  • Monologues
  • Songs
  • Educational resources
  • Theatre opportunities
  • Other content that may be relevant to your interests

Measure and Improve Our Marketing

We use analytics and advertising technologies to better understand how people discover StageAgent and whether our marketing efforts are effective.

This may include measuring:

  • Website visits
  • Membership purchases
  • Trial registrations
  • Advertising performance
  • Conversion rates

These measurements help us improve our marketing and better understand which resources are most useful to our community.

Protect StageAgent and Our Users

We use information to help protect our Services and our community.

This includes:

  • Detecting fraud
  • Preventing unauthorized access
  • Investigating suspected abuse
  • Enforcing our Terms of Service
  • Protecting the security and integrity of our Services
  • Complying with legal obligations

Comply With Legal Requirements

We may use or disclose information when we believe it is reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from government authorities
  • Protect the rights, safety, and property of StageAgent, our users, or others
  • Resolve disputes
  • Enforce our legal agreements

AI-Powered Features

StageAgent may use artificial intelligence and machine learning technologies to improve search, recommendations, educational resources, customer support, and other product features.

If we introduce AI-powered features that process your information, we will do so in accordance with this Privacy Policy and applicable law.

We do not use your private account information, private messages, or paid subscriber content to train publicly available artificial intelligence models without your permission.

How We Share Information

We do not sell your personal information for money.

We only share personal information in the limited circumstances described below.

Service Providers

We work with trusted third-party companies that help us operate StageAgent.

These providers perform services on our behalf, such as:

  • Website hosting
  • Content delivery
  • Payment processing
  • Customer support
  • Email delivery
  • Product communications
  • Analytics
  • Advertising measurement
  • Security and fraud prevention

Our current service providers include companies such as:

  • Microsoft Azure (hosting)
  • Cloudflare (security and content delivery)
  • Stripe (payment processing)
  • Customer.io (account and product communications)
  • Help Scout (customer support)
  • Google (analytics and advertising services)
  • Meta (advertising services)

These providers are permitted to access personal information only as necessary to perform services on our behalf and are contractually required to safeguard that information where applicable.

Advertising Partners

We use advertising platforms to help us reach people who may be interested in StageAgent.

These partners may receive information through cookies and similar technologies as described in the Cookies and Similar Technologies section of this Privacy Policy.

For example, we may use advertising platforms to:

  • Measure advertising performance
  • Understand whether advertising leads to memberships or purchases
  • Show StageAgent advertisements to people who have previously visited our website

Where required by applicable law, we obtain your consent before using these technologies.

You may also manage your advertising preferences at any time through Your Privacy Choices.

Public Content

Certain information is intended to be public.

For example, if you choose to publish:

  • a Talent Profile
  • a Company Profile
  • an audition
  • a job listing
  • a performance announcement
  • or other community content

that information may be visible to other users, search engines, and the general public.

Please use discretion when deciding what information to publish publicly.

Business Transfers

If StageAgent is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its business or assets, your information may be transferred as part of that transaction.

If such a transfer occurs, the successor organization will continue to protect your information in accordance with this Privacy Policy or will provide notice of any material changes as required by law.

Legal Requirements

We may disclose information if we believe disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to lawful requests from courts, law enforcement agencies, or government authorities
  • Protect the rights, property, or safety of StageAgent, our users, or others
  • Detect, prevent, or investigate fraud, security incidents, or illegal activity
  • Enforce our Terms of Service or other legal agreements

With Your Consent

We may share your information for purposes not described in this Privacy Policy when you specifically direct us to do so or otherwise provide your consent.

Aggregate and De-Identified Information

We may share aggregated, anonymous, or de-identified information that cannot reasonably be used to identify you.

For example, we may publish statistics about:

  • Overall site usage
  • Popular content
  • Industry trends
  • Aggregate membership information

This information does not identify individual users.

Your Choices and Privacy Rights

We believe you should have meaningful control over your personal information. Depending on where you live and applicable law, you may have certain privacy rights regarding the information we collect.

Accessing and Updating Your Information

You can access and update much of your account information at any time by signing into your StageAgent account.

For example, you may update your:

  • Name
  • Email address
  • Password
  • Profile information
  • Talent Profile
  • Company Profile
  • Membership preferences
  • Other account settings

Please help us keep your information accurate and up to date.

Deleting Your Account

If you no longer wish to use StageAgent, you may permanently delete your account through your Account Settings.

Deleting your account will permanently remove your account and associated personal information from our active systems, except where we are required or permitted to retain certain information for legal, accounting, security, fraud prevention, or other legitimate business purposes.

Some information that you have made public or shared with other users may remain visible after your account is deleted. For example, forum posts, public opportunity listings, or other community contributions may continue to appear if removing them would adversely affect the integrity of community content.

Certain information may also remain in secure backups for a limited period before being automatically deleted.

Marketing Communications

If you subscribe to newsletters or marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link included in those emails.

Please note that even if you opt out of marketing communications, we may continue to send important account-related messages, including:

  • Password resets
  • Billing notices
  • Membership renewals
  • Security alerts
  • Customer support responses
  • Other transactional communications necessary to provide the Services

Cookie Preferences

You may review or change your cookie preferences at any time by selecting "Your Privacy Choices" available in the footer of our website.

For more information about how we use cookies and similar technologies, please see the Cookies and Similar Technologies section of this Privacy Policy.

Global Privacy Control

If your browser supports the Global Privacy Control (GPC) signal, StageAgent recognizes that signal where required by applicable law and treats it as a request to opt out of applicable targeted advertising technologies.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Know what personal information we collect about you
  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Request a copy of your personal information in a portable format
  • Opt out of certain targeted advertising activities
  • Opt out of certain uses or disclosures of personal information where provided by applicable law
  • Exercise these rights without unlawful discrimination

These rights may be subject to certain exceptions and limitations under applicable law.

Exercising Your Rights

To submit a privacy request, please contact us using the information provided in the Contact Us section of this Privacy Policy.

To protect your privacy and the security of your account, we may need to verify your identity before processing certain requests.

We will respond to verified requests within the time required by applicable law.

Authorized Agents

If applicable law allows you to designate an authorized agent to submit a privacy request on your behalf, we may require documentation demonstrating the agent's authority to act for you, along with verification of your identity.

Appeals

If we deny a privacy request that is subject to applicable law, you may have the right to appeal our decision.

Instructions for submitting an appeal will be provided with our response where required by law.

Data Retention

We retain personal information only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of StageAgent.

How long we retain information depends on the type of information and the purpose for which it was collected. For example:

  • Account information is generally retained while your account remains active.
  • Billing and transaction records may be retained as required by applicable accounting, tax, or legal obligations.
  • Customer support communications may be retained to improve our Services, resolve future support requests, and maintain a record of prior interactions.
  • Analytics information may be retained in aggregated or de-identified form to help us understand long-term usage trends.

When you delete your account, we will delete or anonymize your personal information from our active systems within a reasonable period, except where we are required or permitted to retain certain information for legitimate business purposes, including legal compliance, fraud prevention, dispute resolution, enforcement of our agreements, or security.

Copies of information may remain in secure backup systems for a limited period before being automatically deleted in accordance with our backup and disaster recovery procedures.

When personal information is no longer needed, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.

Community Features

StageAgent is designed to help connect members of the theatre community. Certain features of the Services are intended to be public or shared with other users.

These community features may include:

  • Talent Profiles
  • Company Profiles
  • Theatre opportunities
  • Audition notices
  • Job listings
  • Performance announcements
  • Reviews, comments, or other community content that you choose to publish
  • Other public profile information you choose to share

Information you choose to publish through these features may be visible to other StageAgent users, search engines, and the general public.

Please consider carefully what information you choose to make public.

Talent Profiles

Your Talent Profile is designed to showcase your experience and help others discover your work.

Depending on your privacy settings and the information you choose to include, your Talent Profile may contain information such as:

  • Name
  • Profile photo
  • Biography
  • Performance experience
  • Skills
  • Resume
  • Headshots
  • Social media links
  • Website
  • Other information you choose to publish

You are responsible for the information you choose to include in your public profile.

Company Profiles

StageAgent allows theatre companies and organizations to maintain public Company Profiles.

These profiles may include information such as:

  • Organization name
  • Description
  • Website
  • Social media links
  • Location
  • Contact information
  • Public performances
  • Auditions
  • Jobs
  • Other public information provided by the organization

Company Profiles are intended to be publicly discoverable.

Theatre Opportunities and Performance Listings

StageAgent allows organizations and users to publish information about theatre opportunities, including auditions, jobs, internships, classes, performances, and other events.

Information submitted for these listings is generally intended to be publicly available so that members of the theatre community can discover and participate in those opportunities.

Please ensure that any information you submit for publication is accurate and that you have the right to publish it.

Messaging and Communications

If you communicate with other users through StageAgent, those communications may be processed and stored as necessary to provide the messaging service, maintain security, investigate abuse, and enforce our Terms of Service.

We do not monitor private communications for marketing purposes. However, we may review communications when reasonably necessary to investigate reports of abuse, fraud, harassment, spam, or violations of our Terms of Service, or when required by law.

Public Content After Account Deletion

Deleting your StageAgent account does not necessarily remove all public content that you previously created.

For example, public Company Profiles, theatre opportunities, performance listings, or other community content may remain available if removing that content would adversely affect historical records, the integrity of the Services, or the experience of other users.

Where appropriate, personally identifying account information associated with deleted accounts may be removed or anonymized while preserving the underlying public content.

If you have questions about specific content after deleting your account, please contact us using the information provided in the Contact Us section of this Privacy Policy.

Data Security

We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect.

These safeguards include measures such as:

  • Encryption of sensitive data during transmission using industry-standard protocols
  • Access controls designed to limit access to personal information to authorized personnel
  • Secure hosting infrastructure
  • Monitoring and logging of our systems to help detect unauthorized access or suspicious activity
  • Regular software updates and security improvements
  • Fraud prevention and abuse detection measures

While we work to protect your information, no method of transmitting information over the Internet or storing information electronically is completely secure.

As a result, we cannot guarantee the absolute security of your information.

If we become aware of a security incident affecting your personal information, we will investigate the incident and provide any notifications required by applicable law.

Protecting Your Account

You are responsible for maintaining the confidentiality of your account credentials.

We recommend that you:

  • Choose a strong, unique password.
  • Do not share your password with others.
  • Sign out of shared or public computers after using StageAgent.
  • Notify us promptly if you believe your account has been accessed without authorization.

You are responsible for all activity that occurs under your account unless you notify us of unauthorized use.

Payment Security

StageAgent does not store your full payment card information on its own servers.

Payments are securely processed by Stripe, which is responsible for securely collecting and processing payment information in accordance with its own privacy and security practices.

Children's Privacy

StageAgent is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through StageAgent.com. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Some StageAgent content may be shared by teachers through our StageShare™ feature.

StageShare™ allows educators to share selected StageAgent content using a public link. Individuals who access StageShare™ links are not required to create a StageAgent account, and StageAgent does not knowingly collect personal information from students who access shared content through these links.

If you are a parent or legal guardian and believe that your child has provided personal information through StageAgent.com, please contact us using the information provided in the Contact Us section of this Privacy Policy.

StageAgent also provides educational services through StageAgent for Schools (StageAgent.org). Those services, including student accounts, are governed by a separate Privacy Policy.

Third-Party Websites and Services

Our Services may contain links to third-party websites, services, applications, or content that are not owned or controlled by StageAgent.

For example, StageAgent may link to:

  • Theatre company websites
  • Ticketing platforms
  • Licensing organizations
  • Social media platforms
  • YouTube videos and channels
  • Online payment providers
  • Other third-party websites and services

We provide these links for your convenience and to enhance your experience. A link to a third-party website does not imply that StageAgent endorses or is responsible for that website, its content, or its privacy practices.

When you leave StageAgent or interact with a third-party service, your information is governed by that third party's own terms, privacy policy, and security practices.

We encourage you to review the privacy policies of any third-party services you choose to use.

Third-Party Service Providers

We use trusted third-party service providers to help us operate and improve StageAgent.

These providers perform services such as:

  • Website hosting
  • Content delivery
  • Payment processing
  • Customer support
  • Email communications
  • Website analytics
  • Advertising and marketing
  • Security and fraud prevention

Our current service providers include organizations such as:

  • Microsoft Azure
  • Cloudflare
  • Stripe
  • Customer.io
  • Help Scout
  • Google
  • Meta

From time to time, we may add, replace, or discontinue service providers as our business and technology evolve.

When we use service providers to process personal information on our behalf, we require them to process that information only as necessary to provide services to StageAgent and in accordance with applicable law.

Embedded Content

Some pages on StageAgent may include embedded content or services provided by third parties, such as videos, maps, or social media features.

Embedded content may function as if you visited the third-party website directly and may allow that third party to collect information about your interaction with the embedded content in accordance with its own privacy policy.

For example, StageAgent may embed videos hosted on YouTube to provide educational and informational content.

International Visitors

StageAgent is operated from the United States.

If you access the Services from outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country of residence.

By using the Services or providing us with your information, you acknowledge that your information may be transferred to and processed in accordance with this Privacy Policy.

Where required by applicable law, we take appropriate measures to protect personal information transferred across borders.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices, legal requirements, or other operational needs.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes that significantly affect how we collect, use, or share your personal information, we will provide notice as required by applicable law. Depending on the nature of the changes, this notice may be provided through the Services, by email, or by other reasonable means.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, your personal information, or StageAgent's privacy practices, we'd be happy to hear from you.

StageAgent (Estage Enterprises, Inc.)

1259 El Camino Real, Unit #1251
Menlo Park, CA 94025

Email: [email protected]

Website: https://stageagent.com

If you wish to exercise your privacy rights or submit a privacy-related request, please contact us at the email address above.